massachusetts drivers license replacement - MA

How can I get a duplicate license

The fee for replacing a lost license is $25.00.

If your license is one of the new photo-image styles (pictured below), you may order a duplicate from the RMV Website or by calling the Telephone Center.

You must have a MasterCard, Visa or Discover to complete this transaction via the Website or the Telephone Center.

If you do not have a credit card, you must go to a Full Service office to obtain your duplicate license.]

Online

PLEASE CLICK HERE TO GET STARTED

This process should take you about 5-10 minutes to complete. Once you have confirmed your information, it is saved and you may come back to it at any time.

To begin, you will need to enter your name, date of birth, and Social Security number. 

If you are eligible to get a duplicate online, you will be asked a few more questions, pay the required fee (we accept MasterCard, Visa, Discover, and American Express) and you’re done. Your license will be mailed to you in 7-10 business days. It’s as easy as that!

If you are not eligible to get a duplicate online, you will be asked a few more questions and be able to download and print your completed application and list of required documents. Sign the application and visit any RMV branch.

If you have outstanding obligations, you will be given a list of what the obligations are and how to resolve them prior to visiting the branch to complete your transaction.

By Telephone

To e-mail the Registry with a question or a comment, please go to our Feedback page.

To reach the Telephone Center, you can call one of the following two numbers, depending on where you are located:

857-368-8000

• From Massachusetts area codes 339/617/781/857
• From outside of Massachusetts

800-858-3926

• From all other Massachusetts area codes not listed above

If you are in Massachusetts and are hearing impaired, call 877-768-8833.

The Telephone Center is open Monday-Friday from 9:00 AM until 5:00 PM except holidays. There are also more than 200 messages on policies and procedures available 24 hours a day.

To reach the Ombudsman's office, call 857-368-9455.

Our Online Branch allows you to process many transactions online. Be first in line at our Online Branch.

Required Documentation

Identification is required if not imaged.