virginia drivers license replacement - VA

If your driver's license or learner's permit is lost, stolen, damaged, or mutilated, you will need to obtain a replacement. You may also choose to replace your driver's license to change your address, change organ donorstatus, update the photograph on your license or learner's permit, or replace your Social Security Number with a DMV-assigned customer number.

If the expiration date on your license is less than six months away, you may choose to renew your driver's license instead of replacing it.

Online

http://www.dmv.virginia.gov/onlineServices/

You may obtain a replacement driver's license online, using a DMV-issued PIN number, unless:

• Your license or learner's permit is expired, cancelled, suspended, or revoked.
• Your current ID card was issued prior to January 1, 2004.
• Your name needs to be changed or corrected on your identification card.
• Your identification card has expired.
• You owe money to DMV for a prior transaction.
• You are under the age of 18.
• You have a profile picture on your identification card.
• You have surrendered your identification card to another state.
• You need a new photo on your identification card.
• Your customer number on file needs verification.
• You have already requested an identification card replacement online today.
• You are required to provide proof of legal presence.

If you obtain a replacement online, DMV will use the photograph on your existing license. If you would like a new photo on your license, please visit one of our customer service centers.

In Person

To obtain a replacement driver's license or learner's permit at one of our customer service centers (http://www.dmv.state.va.us/DMVLocator/), you must :

• Complete the application for a driver's license (DL1P). You may complete the form before or after coming to a DMV office. For your convenience, you may also apply to register to vote, change your voter registration address, or notify DMV of a change of address or name when you complete the application form.
• Present two identification documents (see below); however, only one primary identification document is required if you are under age 19. For more information on identification requirements, refer to "Acceptable Documents for Obtaining a Driver's License or Photo ID Card" (DMV 141). .
• Present one proof of legal presence (see below) unless you have previously proven legal presence and it has not expired. The legal presence requirements are:
  1. You must present proof of legal presence in person.
  2. If your learner's permit was issued prior to 01/01/04, you are "grandfathered" and do not need to prove legal presence when obtaining your original driver's license.
  3. If you are replacing a valid, unexpired license issued prior to 01/01/04, you are "grandfathered" and do not need to prove legal presence.
  4. If you are replacing your license that has been suspended or cancelled and your record does not already indicate that legal presence has been proven (and the limited duration time has not expired), you must prove legal presence.
  5. If you are replacing your license that is revoked or expired for as little as one day, you must prove legal presence.
  6. If you are authorized to be in the U.S. temporarily and have been issued a limited duration driver's license, the license cannot be replaced. A subsequent license will be processed as an original, and proof of legal presence is required. You will not be eligible to receive a limited duration ID card, or permit if your authorized stay in the U.S. is less than 30 days from the date of your application.
  7. If you present a valid legal presence document without its required expiration date, you will be issued a limited duration license that is valid for one year. This does not apply to a U.S. birth document since it does not contain an expiration date.

A new photo will be required.

If you currently hold both a driver's license and a photo ID, you will be required to surrender your photo ID card before you can receive a replacement license.

Cost

http://www.dmv.state.va.us/webdoc/pdf/dmv201.pdf

Additional Info

Removing the Vision Restriction

If you must wear glasses or contact lenses when you drive, your driver's license will show a vision restriction. To have the vision restriction removed after having LASIK surgery to correct your vision, you must either:

• Visit a DMV customer service center and obtain a replacement license. You will be required to pass the vision screening without wearing glasses or contact lenses, OR
• Submit the following by mail:
  1. A completed Driver's License and Identification Card Application (DL1P)
  2. A Vision Screening Report (MED 4) that has been signed by an ophthalmologist or optometrist within the last 3 months. The MED 4 must indicate that you meet the minimum visual requirements without wearing glasses or contact lenses.
  3. A $20 payment for the replacement license
  4. Mail these items to:
     • Department of Motor Vehicles
     • Driver Support
     • P. O. Box 27412
     • Richmond, VA 23269-0001

Driver Support will process your request and send you a replacement license by mail with the vision restriction removed.

Contact Info

Hours

• Monday through Friday -- 8:00 a.m. to 5:00 p.m. (et)
• Saturday -- 8:00 a.m. to 12:00 p.m. (et)

Telephone

• (804) 497-7100
• For deaf and hard of hearing customers, connect with the teletypewriter device (TTY) at 1-800-272-9268.

Automated Telephone Transactions:

• 1-888-337-4782
• See a complete list of available automated telephone transactions.

Email

https://www.dmv.virginia.gov/exec/forms/call/email_form.asp

Fill out our secure online form that encrypts your personal information. To ensure timely responses, you'll be asked to provide your full name, customer number, the subject of your question or comment, an email address and a telephone number. This information is used solely to respond to questions about your DMV driver/vehicle record(s).

Mailing Address

Virginia Department of Motor Vehicles
P.O. Box 27412
Richmond, VA 23269

Documents Needed (2 from the primary list, or 1 from the primary and 1 from the secondary list)

Note: Individuals under the age of 19 are required to provide only one proof of identity from the primary list.

Secondary Documents

• Any primary document marked with “>>” symbol that is unexpired or expired for NOT more than five years
• Virginia DMV-issued driver’s license, commercial driver’s license, or learner’s permit unexpired or expired for not more than five years (issued on or after September 21, 2001). 
• Virginia DMV-issued ID card, unexpired or expired for not more than five years (issued on or after September 21, 2001).
• Marriage certificate issued by a U.S.state, jurisdiction, territory or municipality (same-sex marriage or civil union documents are not accepted)
• Medicare Card/Medicaid Card
• Unexpired military dependent ID card with photo
• U.S. Military discharge papers
• U.S. Selective Service Card
• Veterans Universal Access Identification Card
• Social Security Card (the name on the card must match the name in DMV records)
• Certified copy of school records/transcript issued by a school accredited by a U.S. state, jurisdiction or territory (A report card is not accepted.)
• Virginia Department of Education Certificate of Enrollment form
• USCIS form I-797 displaying applicant’s name (Depending on the nature and purpose of the form, the I-797 may not be accepted.)
• U.S. Department of State form DS-2019 (Applicant’s name must appear on the form.)
• USCIS student or dependent SEVIS I-20 with or without USCIS stamp (Applicant’s name must appear on the form.)
• U.S. Federal Agency Employer ID Card with applicant’s name and photo
• Virginia Department of Corrections Offender Information Report
•  United States Probation Offender Information form
• Court order for adoption, name change or gender change from a U.S. state, jurisdiction or territory. Must contain court seal. (Abstracts of criminal/civil convictions are not accepted.)
• Virginia-issued court order for restricted driving privileges(must include signature of court official)
• Authorization for Parole of an Alien into the U.S. (I-512L)
• Unexpired weapons or gun permit issued by federal,state or municipal government
• Unexpired U.S. pilot’s license
• Unexpired welfare/social services identification card with photo, issued by a municipality
• Unexpired U.S. Customs and Border Protection FAST card.

Proof of Legal Presence (only if you have not previously proven legal presence and it is still valid)

• Official birth document issued by a U.S.state, jurisdiction or territory (Birth documents issued by a hospital, notifications of birth registration, and foreign birth certificates are not accepted.)
• Unexpired or expired U.S. passport or U.S. passport card (Temporary passports are not accepted.)
• U.S. Certificate of Naturalization or U.S. Certificate of Citizenship
• Unexpired foreign passport with any one listed below:
  • Unexpired or expired U.S. visa and unexpired I-94
  • F1/F2 applicants must present an I-20
  • J1/J2 applicants must present a DS-2019
  • Unexpired I-94W
  • Unexpired U.S. Immigrant visa presented within one year of entry
  • Unexpired or expired up to one year I-551 stamp
• Unexpired passport from Canada or Micronesia with an unexpired I-94
• USCIS form I-797 displaying applicant’s name (Depending on the purpose and nature of the form, the I-797 may not be accepted. The I-797 for an I-765 petition is not accepted.)
• Resident Alien Card, Permanent Resident Card, or Northern Marianas Card (I-551) unexpired or expired for not more than one year (Conditional residents aliens see next bullet)
• Unexpired Permanent Resident Card (I-551) valid for two years issued to a conditional resident alien
• Unexpired or expired not more than one year temporary I-551 stamp on an I-94, with photograph of the bearer
• Alien Registration Receipt Card (I-151)
• Consular Report of Birth Abroad (FS-240)
• Certification of Report of Birth of a U.S. Citizen (DS-1350)
• Certificate of Birth Abroad (FS-545)
• Canal Zone Government Certificate of Live Birth (Panama Canal Zone) issued between February 26, 1904 and October 1,1979 when presented with proof of the holder’s parent(s)’ U.S. citizenship at the time of the birth
• U.S. Citizen Identification card (I-179, I-197)
• Unexpired Re-entry Permit (I-327)
• Unexpired Refugee Travel Document (I-571)
• Form I-94 Record of Arrival and Departure stamped Refugee
• U.S. Department of Receptions and Placement Program Assurance Form (Refugee) and I-94 stamped Refugee
• Official letter from the U.S. Citizenship and Immigration Services (USCIS) indicating one of the following:
  • that the applicant’s petition for adjustment of status to permanent residency has been reopened and restored to a pending status
  • that the applicant’s original I-797 petition for an I-821 or I-129 has been received and a duplicate notice cannot be issued
  • that the applicant has been granted Deferred Action Status
• Asylees may present documentation from the United States Citizenship and Immigration Service or U.S. Immigration Court  such as a Form I-94 stamped Asylee indicating that asylum has been granted. (Verification is required.)
• Applicants for asylum may present an application for asylum along with documentation from the United States Citizenship and Immigration Service or U.S. Immigration Court indicating receipt of the application. (Verification is required.)